Terms and Conditions

Acceptance of Contract Terms

By accessing this web site (www.InspectionArsenal.com) and/or purchasing products from Phillips Precision, Inc., you agree that you have read, understood and agree to be bound by all of the provisions set forth herein and below (collectively, the “Terms and Conditions”), all of which constitute an agreement between you and Phillips Precision Inc. The unenforceability of any one of the Terms and Conditions shall not affect the enforceability of any of the other Terms and Conditions. The terms and conditions on any quotation, order acknowledgment, invoice or other form you receive from Phillips Precision, Inc. are incorporated into these Terms and Conditions by reference. These Terms and Conditions constitute the exclusive agreement between you and Phillips Precision, Inc., except as otherwise agreed in writing signed by us. Our failure to assert a right or insist upon compliance with any term or condition shall not constitute a waiver of that right or excuse any subsequent noncompliance. Phillips Precision reserves the right to change these Terms and Conditions by posting a revision on this website.

Limitation of Liability

Under no circumstances shall Phillips Precision, Inc. be liable in contract, warranty, tort or otherwise for any special, exemplary, incidental or consequential damages that result from your purchase of any products from Phillips Precision, Inc. or any use of or the inability to use any content or products from Phillips Precision, Inc. In no event shall our liability exceed the purchase price of the products you purchase from Phillips Precision, Inc. It is the user’s responsibility to inspect all products to determine if they are per your required specification.

Limitation of Functional Lifespan

It is understood by you the end user that plastic clamping components, magnets used in fixture plates, and other inspection components have limited functional life spans. In no way shall Phillips Precision, Inc. be liable for damage to equipment, personnel or death for products used past their functional lifespan. In no way shall Phillips Precision, Inc. be liable for machinery down time, property damage, product damage, inventory damage or any other charges incurred by you the user for products used past their functional lifespan.

Fixture Components

It is the user’s responsibility to determine proper use of and safe protection from Phillips Precision, Inc.’s fixture components. User’s employer and OSHA policies should be followed for Personal Protection Equipment related to the use of said fixture components in their quality inspection department. In no way shall Phillips Precision, Inc. be liable for any costs, machine down time, injuries, or deaths resulting from the improper setup or use of said fixture components.

Fixture Plates

If dropped, Loc-N-Load™ and Open-Sight™ fixture plates can become damaged, can damage other equipment, or cause injury. Rare earth magnets are used in Loc-N-Load™ and Open-Sight™ fixture plates and can interfere with devices such as cell phones and pacemakers when in very close proximity. It is the user’s responsibility to determine proper use of and safe protection from said fixture plates and magnets. User’s employer and OSHA policies should be followed for Personal Protection Equipment related to the use of said fixture plates in their quality inspection department. In no way shall Phillips Precision, Inc. be liable for any costs, machine down time, injuries, or deaths resulting from the improper setup or use of said fixture plates.

Jurisdiction and Choice of Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts applicable to contracts made and to be performed in Massachusetts, without giving effect to conflict of law principles, and applicable federal law. Any personal information submitted will be subject to these laws, not those of any jurisdiction outside of the United States. You irrevocably consent to the exclusive jurisdiction of the courts located in Massachusetts in connection with any action arising out of or related to these Terms and Conditions or this web site. Notwithstanding the foregoing, proceedings to enforce the result of any such adjudication may be brought in any applicable forum.

Placing Orders

Orders can be placed via traditional email/phone purchase orders or via our website. Invoices can be paid by credit card, check, or electronic payment (ACH). While Phillips strives to keep all items in stock and ready to ship, before placing large orders, it is advised to check available quantities. After an order is placed, the purchaser will receive an order acknowledgement for review. Minimum orders must exceed $100 or will be subject to $10.00 charge.

General Warranty

Phillips Precision warranties its products to be free from defects in materials and workmanship for a period of 60 days from the date of original purchase. Phillips Precision, Inc. agrees to repair, or at our discretion, replace tooling supplied by Phillips Precision, Inc. which proves to be defective in materials or workmanship. This warranty is limited to defects arising from normal usages and does not cover any malfunctions or failures resulting from misuse, abuse, neglect, alteration, modification, or repairs by other manufacturers.

Returns and Refunds

Product cannot be returned without prior authorization (RMA) and is subject to full inspection upon return. Returns are subject to restocking fees which are calculated based on the date of order and condition of returned product. International orders, orders outside of the Continental United States, Custom fixtures and modified product including fixtures, clamps, plates, and rails are non-refundable. Phillips Precision, Inc. reserves the right to take action at their discretion. All refunds will be given in the original payment form (Credit Card, PayPal, Check etc.)

Shipping

All goods are F.O.B. Boylston, MA. Same day shipping is available, in most cases. Orders placed online prior to 12pm Eastern time Monday – Friday (excluding holidays) with UPS as the shipper can ship the same day. From time to time, due to conditions beyond control, orders may not ship same day. Due to carrier pick up Fed-Ex shipments may require 1 additional business day for shipping. Phillips Precision, Inc. has the right to delay your shipment and upgrade your shipping method to meet your originally expected delivery date at no charge to you. Phillips Precision will notify you if there is a delay in expected delivery.

International Shipping

International Orders placed by customers/distributors WITHOUT terms will be held until payment has cleared. Orders placed by customers WITH terms will ship per usual. International Bank Transfers are subject to $35 processing fee which will be added to the invoice total. Duties, taxes and other fees are the responsibility of the customer/distributor.

Phillips Precision, Inc. has the right to delay your shipment and upgrade your shipping method to meet your originally expected delivery date at no charge to you. Phillips Precision, Inc. will notify you if there is a delay in expected delivery.

Back Orders

Average lead time for a back ordered standard item is 2-3 weeks; however, custom fixture plates and components may require 6-8 weeks or more. Prior to ordering any item that is on back order you should inquire about expected delivery. While we do our best to provide accurate lead times, due to conditions beyond our control lead times may be increased. Back Orders are fulfilled on a first-come, first-served basis.

Domestic orders: Domestic orders containing out of stock items will be shipped in multiple shipments. All in stock items will be shipped immediately while back ordered items will be shipped as they become available at no additional charge.

International Orders: International orders containing out of stock items will be held until all items are available due to shipping, duty, brokerage and import tax fees.

Late Delivery, Lost Delivery

In the unlikely event that the delivery carrier does not deliver your order on time or loses your order, Phillips Precision, Inc. may file a claim on your behalf, but cannot be held accountable for that loss. All orders are shipped with insurance for this reason and the carriers accept full liability for these orders.

The claims process for both UPS and Fed-Ex is based on their standard policies upon opening an investigation. In most cases packages are located and delivered as quickly as possible. Refunds for late deliveries are at the discretion of the carrier.

Website Accuracy

We try to be accurate while listing our items on our website; however, from time to time our product listings may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Phillips Precision, Inc. reserves the right to correct any errors, inaccuracies or omissions and to change or update product information without prior notice (including after you have submitted your order).

Copyright Protection

All content on this site (www.inspectionarsenal.com) such as text, graphics, logos, buttons, product images, videos and digital downloads is the property of Phillips Precision, Inc. and protected by the United States and international copyright laws. The compilation of all content on this site (www.inspectionarsenal.com) is the exclusive property of Phillips Precision, Inc. and protected by the United States and international copyright laws.

Trademarks

Phillips Precision graphics, logos and buttons are trademarks and may not be used in connection with any product or service that is not Phillips Precision, Inc.’s, in any manner that will likely cause confusion among customers, or in any manner that disparages or discredits Phillips Precision. All other trademarks not owned by Phillips Precision, Inc. that appear on this site are the property of their respective owners.

Contact Us

Phillips Precision, Inc.
Products Division
141 Shrewsbury Street
PO Box 1094
Boylston, MA 01505

Phone: (508) 869-0373

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